Returns & Refunds
Your satisfaction matters. Here's how we handle issues with fresh orders.
Our promise on fresh produce
Because fruits and groceries are perishable, we're unable to accept returns once an order has been delivered and accepted. But if anything arrives damaged, spoiled, or incorrect, we'll make it right — quickly and free of charge.
Report within 24 hours
If something's wrong with your order, contact us within 24 hours of delivery.
Share a photo
Send a quick photo of the item along with your order number — it helps us act fast.
Replacement or refund
We'll arrange a free replacement or issue a full refund for the affected item.
Refund timeline
Approved refunds for prepaid orders are returned to the original payment method within 5–7 business days. For Cash on Delivery orders, we'll refund via UPI or bank transfer.
Cancellations
You can cancel an order before it's dispatched from your My Orders page. Once out for delivery, an order can no longer be cancelled.
Need help with a return? Reach our Support team — we're happy to assist.